No matter where you live in the Badger state, travel through life with confidence. The Board on Aging and Long Term Care exists to help you understand your options regarding aging, long-term care, Medicare and prescription drug coverage. Start here to get your questions answered.
The Medigap Helpline Services provides free, confidential counseling for Medicare beneficiaries.
call 1-800-242-1060, Prescription Part D call 1-855-677-2783
LEARN MORE ABOUT THE MEDIGAP HELPLINE
In Wisconsin, the Ombudsman Program has statutory authority to advocate for long-term care consumers aged 60 and over.
call 1-800-815-0015
LEARN MORE ABOUT THE OMBUDSMAN PROGRAM
The Ombudsman Volunteer Program strengthens the advocacy services provided by the Ombudsman Program to people living in long-term care homes.
call 1-800-815-0015
LEARN MORE ABOUT THE VOLUNTEER PROGRAM
Mission
The mission of the Board on Aging and Long Term Care is to advocate for the interests of the state's long-term care consumers and Medicare beneficiaries, to inform those consumers of their rights, and to educate the public at large about health care systems, Medicare and long-term care.
VisionThe Board is the premiere resource for information and advocacy for our client population and is an integral part of the ever-changing system for long-term care delivery in Wisconsin. The Board will increase its visibility by expanding its role and recognition as a leader and model of advocacy on the state and national stage.
ValuesThe Board subscribes to and defends the values of: respect and dignity for the individual; protection of the right of the individual to be free from threats to health, safety and quality of life; fairness and transparency; and open, clear and consistent communication. Agency staff and volunteers provide valuable services consistent with the spirit and intent of these values.
Who We ServeThe Board on Aging and its programs are here to serve:Wisconsin residents aged 60 and older living in nursing homes, adult family homes, residential care apartment complexes, or community-based residential facilities.Wisconsin residents aged 60 and older enrolled in long-term care programs, including Family Care, Partnership, PACE, or IRIS.Medicare beneficiaries of any age seeking insurance counseling.
1402 Pankratz Street, Suite 111 Madison, Wisconsin 53704 Ombudsman Program/Volunteer Program: 1-800-815-0015 Medigap Helpline: 1-800-242-1060 Medigap Part D & Prescription Drug Helpline: 1-855-677-2783 Fax: 1-608-246-7001 Email: BOALTC@Wisconsin.Gov